Discounted visit fee/zoning

We offer a discounted visit fee of £34 for calls within the zoned areas, as shown below.  The discounted visit fee may be shared with other clients on your yard, further reducing the visit fee for you.

Monday

EH29, EH31, EH32, EH33, EH34, EH35, EH36, EH39, EH40, EH41, EH42

includes : Athelstaneford, Carberry, Danskine, Dirleton, Dunbar, East Linton, Garvald, Gifford, Gilcriston, Gullane, Haddington, Humbie, Innerwick, Longniddry, Musselburgh, Newcraighall, North Berwick, Pencaitland, Prestonpans, Stenton, Tranent, Whitekirk,

Tuesday

TD3 (South) TD4, TD5, TD6, TD7, TD8, TD9, TD10

includes: Ancrum, Ashkirk, Bonchester Bridge, Borthwickbrae, Camptown, Crailing, Denholm, Earlston, Ettrick Bridge, Galashiels, Gordon, Greenlaw, Hawick, Houndslow, Howgate, Hume, Jedburgh, Kelso, Lempitlaw, Lilliesleaf, St. Boswells, Melrose, Morebattle, Nenthorn, Philiphaugh, Roxburgh, Selkirk, Smailholm, Stichill, Swinside, Teviotdale, Yetholm

Thursday

TD1, TD2, TD3 (North), EH10, EH17, EH18, EH19, EH20, EH22, EH23, EH24, EH25, EH26, EH27, EH37, EH38, EH43, EH44, EH45, EH46

includes: Castle Craig, Clovenfords,  Dalkeith, Edinburgh, Fountainhall, Gorbridge, Gorebridge, Herriot, Innerleithen, Kirkton Manor, Lauder, Loanhead, Middleton, Oxton, Peebles, Penicuik, Romanobridge, Rosewell, Stobo, Stow, Walkerburn, West Linton, Westruther, Pathhead

Friday

TD11, TD12, TD13, TD14, TD15

includes:  Alnmouth, Alnwick, Ancroft, Ayton, Berwick, Birgham, Chathill, Chillingham, Chirnside, Coldstream, Cockburnspath, Coldingham, Cranshaws, Crookham, Duns, Eyemouth, Embleton, Grantshouse Haggerston, Horndean, Lamberton Leitholm, Longformacus, Longframlington, Longhoughton, Millfield, Mindrum, Norham, Powburn, Preston, Reston, Seahouses, Swinton, The Hardens, Whitsome, Whittingham, Wooler, Tweedmouth

 

Fees and discounts

If we attend your horse in an emergency and you don't have a form of payment to hand, then we will send you an invoice within 48 hours which should be settled within 14 days.  We can accept payment by credit or debit card by telephone (01361 889106).  We have to pay for a number of consumables in order to treat your horse so we place great value on you paying your bill on time.  If you're late in paying your bill we add administration fees to the bill to reflect the time we spend chasing the payment and we may eventually have to stop attending your horse, which is not something we would like to do.  For full details of our payment policies, please refer to our 

We offer a discount on our call-out fees within certain zones on certain days, further detail on this is available above.We offer a reduction on the call out fee when you are sharing a visit with someone else at your yard.  If we attend two routine calls in your yard then your visit fee will be halved and if we attend three then you will only pay a thirdIf your horse is insured and you anticipate making a claim from the insurance company, we suggest that you contact the insurance company as early as possible in the process to request a claim form.  This way, they are able to reimburse you as your horse's care continues with any bills that you have already settled with the practice.  We would like to remind you that even if you are insured it is, ultimately, your responsibility to settle our bill.